Business

IP PBX

IP PBX Services is a business phone system that can help your business with all your incoming phone calls. It has a virtual receptionist that takes incoming calls and routes them to an appropriate employee. It can manage messages and never leaves the customer with a busy signal and no answer. With IP PBX there is no software, hardware or upfront cash that a small growing business needs to worry about, for more details click here.

How it works is, when someone calls your business they are going to hear a pleasant voice introduce your company’s name and request that they enter the number of the party they are trying to reach. Many times customers do not know the extension they need so the virtual receptionist will give the caller other options. Some examples are technical support or product sales. If the extension they are attempting to reach happens to be busy, the call automatically will be forwarded to the next representative in that department.

If all representatives are busy another department can pick up the call. If all the options mentioned are still not available the call will be forwarded to voice mail where they can leave a message for someone who will return their call.

IP PBX is the inventor of hosted phone systems so you can be safe in knowing they have the upper-hand on all competitors and know the ins and outs of the industry with the most reliability. They actually use their own system for all their incoming call needs. This speaks volumes about the trust they have in their system.  Not all other business phone systems can say this.

The prices for IP PBX Services are lower than their comparable competition.  One price can include everything and they even let businesses try their service for free.
The support and services of PBX are high quality with headquarters here in the United States. Any time of day or night they will be there, 24 hours and 7 days a week.

Last but not least the IP PBX System offers the following features

  1. Custom Routing
  2. Smart ID and Call Preview
  3. Real-Time System Monitoring
  4. Built-In Conferencing
  5. Supervised Call Transfers
  6. Advanced Calling Queuing
  7. Business Class Features

They can customize your phone systems with greetings and route even from your own sound files. If music is something your company may use, PBX has 120 + songs from different genres and can allow your own music or messaging to be used. If a virtual receptionist is not personal enough, ring location is an option. This way a live representative can take the call giving another great advantage of the IP PBX.

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